Power Up! for Management:
High performance training for spa & salon managers
10-DVD Set with Printed Materials in a Leather Binder
This 10-DVD set is our advanced program for those that want to sharpen their spa management skills! Even the most experienced managers and directors will find Power Up! extremely valuable and insightful. In this convenient-to-watch video of our live seminar, our team of Power Up! spa consultants will share with you their vast firsthand knowledge in superior spa and team management that will help you gain control of your employees and lead them to stellar performance!
If you've attended other spa management or director training programs in the past Power Up! will prove to be the perfect advanced course for you. Whether you are currently employed as a spa manager or director, plan to become one in the future, or employ them in your business this powerful and motivating series is sure to become your best investment in a great career!
In this fast paced and entertaining program you’ll learn:
Service and compensation programs
• A spa business overview: what’s hot and what’s not for the spa that plans to succeed!
• The spa service menu: planning for the right kind of customer and business
• Spa packages and gift certificates—beware of the hidden profit dangers!
• Compensation planning: what’s fair versus what’s affordable
Employee recruitment and training
• Characteristics of an ideal spa employee: what you and they need to agree on
• Recruitment and hiring workshop
• Training programs: the must-do and must avoid rules of employee training
• Service and retail sales skills: A zero-option sales performance standards
Leadership skills
• Understanding the dominant personality type of spa employees, and how to communicate effectively with them
• The firm but fair manager: defining roles, setting boundaries, and being consistent
• How to plan and conduct an effective staff meeting
• The essentials of employee motivation
• Performing employee evaluations, corrective action plans and terminations
è Convenient Packaging! Your 10-DVD set comes packaged in a leather bound binder, complete with printed copies of the presenters’ slides so you can follow along and take notes.
Testimonials from Our Power-Up! for Management Training:
“Both Douglas and Jaya were wonderful! They kept the discussion going and interesting. Great pace—time for questions and examples. They tailored the class to our needs. Great interaction. Unbelievable! Thanks so much for a great class!”
Rachel Abitz, LMT/Manager of Wild Clover Day Spa in Galena, Illinois
“I wanted to update you on my first day back at the job (after the Power Up! For Management seminar.) I was a lot more confident then I thought and realized as soon as I got here that I was going to focus today on catching up with all the paperwork. And throughout the week I would put myself in the back with all the therapists teaching everything that you both had taught me.
I wanted to let you know that one of my therapists who has been very shy about putting herself out to meet people and promote herself. I told her today to put the massage chair out that we just purchased a couple of weeks ago. She brought it out (it was a very slow hour at the gym to put it out, and she still did) and within the hour she sold herself a client! A lady came in and bought a series worth $500 and she also pre-booked all those appointments for the next 2 months with that therapist! I was so proud of her and hugged her and she was just glowing! It lifted her confidence as well as her paycheck! It really does start with me, and my ability to give the push. My confidence to feel like I am telling the employees the right thing to do, and that it will work, turns into the employee having confidence to go do something like that. Thank you so much again for everything!”
Spa Director who attended the Power-Up! For Management seminar
“Very educational. The information was delivered well. The class gave me the confidence to fulfill my goals and it gave me the skill to be a more confident person. The education that I received has taken me to higher levels of greatness. Both Jaya and Douglas delivered the information in a well-organized and confident style. The role play was fun and informative. The text will be worshipped like a bible! Keep up the good work. I thank you for coming up with this program, so that I could get the knowledge to be a better professional.”
Spa Owner who attended the Power-Up! For Management seminar
